Request a Watch
Just because we don't have a watch in stock doesn't mean we can't provide it for our clients. Watch Chest has connections all over the world and chances are we can immediately find any watch you want. Once a request is made, we'll reach out to our global network and reply to you with what is available and at what price.
Once a watch is located and is deemed acceptable, the next step is payment. Our 7-day money back guarantee ensures you're happy no matter what.
Authentication & Restoration
We'll order in your new watch to our workshop to meticulously go over every detail ensuring authenticity, condition, and movement performance. If requested, we'll restore the watch in the same manner as the watches avaliable in our webstore.
We'll schedule a delivery date in which someone can sign for an insured overnight package. Once delivered, you have 7 days to begin a return or exchange.
How long does the "Request a Watch" process take?
It depends. We can usually find any watch almost immediately. Whether you like the price is another question. If the watch is in new condition, several days. If you want us to restore the watch, about two weeks.
Does this service cost money?
All our fees are included in the price of the watch. So we don't earn anything until we've delivered what you have been searching for.
What if the watch wasn't what I was expecting?
All watch sales are covered under our 7-day money back guarantee. If the watch isn't what you expected for any reason, you can exchange or return it.
How can I make sure I get the best watch?
We're not interested in wasting anyone's time so we guarantee you'll receive the watch of your dreams. We'll be with you every step of the way allowing you access to our deep industry knowledge and to tap into our global network of the largest and most trusted watch dealers in the world. Furthermore, we'll be sending you pictures and videos to make the best decision as well as provide our workshop to authenticate and restore.