Sell Or Trade Your Watch
Get A Free Quote
How it Works
STEP 1
Get an Offer
Fill out our form and submit your watch for an offer. We’ll be back in touch via email to request photos. You’ll hear back from us with a decision within 3 business days.
STEP 2
Ship your Watch
We’ll need a photocopy of your state ID then we'll arrange shipping with detailed instructions.
STEP 3
Certify
After your watch arrives, we will authenticate and certify. This typically takes 1 business day.
Initial offer valuations rarely change, but when they do, they are most influced by wear, tear, and damange to the movement and crystal.
STEP 4
Receive Payment
Once we have processed your watch, payment is made either by bank wire or store credit.
Example Photos
Submit photos as shown for the best quote
1.
This photo shows a clear picture of the condition of the dial, bezel, end links, and bracelet.
2.
This photo shows how many links are in the bracelet and the condition of the clasp.
3.
This photo shows the slack in the bracelet.
4.
This photo shows all accessories that you may have on hand. (Box, booklets, tags, and/or additional links.)
Sell / Trade FAQ
Get An Offer
How do I sell my watch to you?
First thing to do is fill out our quote form to get started. We will then review your photos of your watch and give you a tentative quote if we're interested in purchasing your watch. If you agree, we'll arrange safe shipping to our workshop. Once your watch arrives, we'll authenticate and confirm condition. Finally, we provide store credit or payment.
How do I contact Watch Chest with questions about selling my watch?
The best way to get in contact with questions about selling your watch to Watch Chest is by our Contact Us page or by giving us a call at 417-319-4044.
How much is my watch worth and how do you determine your valuations?
We base our offers on several factors. First, the current pre-owned watch market relying on supply and demand. We find this information based on all the details of your watch (brand, model, condition, accessories, etc). Second, do we have your watch model in stock and at what quantities? If we have none in stock, we might offer higher than if we have several in stock. If you would like to get a quote for your watch, please fill out the Sell or Trade Your Watch form at the top of the page.
How long does it take to get a quote on my watch?
If your watch is a Rolex, you will usually receive a quote within 24 hours. However, non-Rolex brands may take longer and we aim for 3 business days or less. We are a small team, we ask for your patience.
Does Watch Chest accept watches from outside of the United States?
No. Currently, we do not purchase watches from individuals outside of the United States.
Is there a limit on the number of watches I can sell with Watch Chest?
No, there is no limit.
What watch brands do you accept?
We accept all luxury watches brands valued over $2,000.
What happens if I accept Watch Chest's offer?
We will require a photocopy of your state issued photo ID and draft an official Tentative Client Agreement. Then we will arrange shipping to our workshop where we will confirm authenticity and condition.
Will my offer ever change?
While a vast majority of offers do not change, we may revise our offer due to finding something unexpected once we physically inspect your watch. Such as the watch is found to be a replica, or the condition is worse than expected.
When does my offer expire?
We deliver our offers via email, and they are valid for seven (7) days.
What happens if I don’t like your offer?
If you don’t like the offer, simply notify our team and we’ll close your ticket. If you refuse a revised offer after Watch Chest has received your watch, we will ship your watch back to you fully insured and signature required.
Ship Your Watch
How do I send my watch to you once I accept Watch Chest's offer?
When you accept our offer, we’ll give you detailed instructions on how to safely ship your watch to our workshop. If you are a previous client, we will email you a fully-insured, prepaid, UPS shipping label for your convenience.
Does Watch Chest provide me with shipping instructions?
Yes. Once you accept Watch Chest's offer, we will send you detailed instructions on how to safely package and ship your watch. It is important that you pack your watch a certain way to be fully covered under insurance. Below is an abridged version of instructions that will be sent to you:
It is important that you pack your watch a certain way to be fully covered under insurance. This will require using two cardboard boxes.
- Grab two sturdy boxes, one smaller that will fit inside the larger. You must double box your watch(es). This will ensure your watch remains safe while in transit.
- Pack your watch and any boxes or accessories it came with into the smaller box and seal the box. This CANNOT be the original box the watch came in.
- Tape the pre-addressed label to the larger, outermost box. Do not put anything on the box that would indicate that there is a watch or high-value item inside.
- Use clear packing tape to tape the box shut.
Do I have to pay for shipping?
Yes. If you are a new Watch Chest client you are responsible for delivering your watch to our workshop. If you are a previous client, we will provide a pre-paid insured UPS label and figure this cost in your offer.
Is there any paperwork required by Watch Chest to ship my watch?
Yes. Along with shipping instructions, Watch Chest will send a Tentative Client Agreement document that lays out the details of the transaction, Terms & Conditions, & certifies you are the legal owner of the watch. This document must be sent with your watch in order for the sale or trade to proceed.
Certify
What happens once I have sent in my watch?
Once you ship your watch to us and it arrives in our shop, we begin the inspection process which includes authentication and certification. This process typically takes 1-3 business days.
While it rarely occurs, we might revise our offer if your watch is not as expected. However, most of the time we find everything in order and reach out with store credit or to confirm your payment details. If you decide not to move forward, we will ship your watch back to you at no cost. However, if the watch is determined to be a replica, we will inform you of the cost to return it back to you and you will need to pay for the shipping.
Will you notify me when my watch arrives at Watch Chest?
Yes. We’ll send you an email notifying you that your watch has arrived and has begun processing.
Is my watch insured at Watch Chest?
Yes. Every watch in Watch Chest's possession is covered by our insurance policy.
When do I have to pay for return shipping?
If the watch is determined to be a replica, we will inform you of the cost to return it back to you and you will need to pay for the shipping.
Who will be certifying my watch?
Watch Chest is primarily a watchmaking workshop staffed with technicians and watchmakers specializing in luxury watch brands. These professionals will be inspecting your watch with the utmost care.
Receive Payment
How do I get paid?
If you did not choose store credit, we will send payment via your information provided in the Tentative Client Agreement that is required when you ship your watch to us.
How long does it take for me to get paid after certification?
If you choose cash payment, a bank wire is the quickest payment option and can take up to 3 days to process. Know that your bank may charge you a fee to accept a bank wire from Watch Chest.
How does the trade process work?
The trade process is straightforward and simple. Instead of receiving a cash payment, you can choose to apply your credit to any watch you like. This can include any watch in Watch Chest’s inventory, or you can use our “Request A Watch” service where we can acquire any watch for you.
When will I receive my store credit?
After your watch has been certified, you will have access to your store credit.
How long does the trade process typically take?
The trade process can be completed from start to finish in as little as 3 business days. This timing can vary due to a multitude of reasons, such as how fast you send your watch to us or if we need to do more research on your watch, but the process in general is very quick.
Can you place a watch on hold for me?
Generally, yes. Once you get a Tentitive Customer Agreement, we can hold most watches for you. We will inform you otherwise but this isn't very common.
Do you perform “even trades” on watches?
Yes. If we determine the value of your watch is the same price as one of Watch Chest’s watch, no cash must exchange hands.
Can I cash out any remaining balance left over from my purchase?
Yes. We will pay you the difference.
Can I convert the trade offer back to cash?
Yes. If you change your mind and no longer want to use your trade credit for a watch, we will send you a cash payment.