Sell Or Trade Your Watch

Get An Offer

How it Works

STEP 1

Get an Offer

Fill out our form and submit your watch for an offer. We’ll be back in touch via email. You’ll hear back from us within 3 business days.

 

STEP 2

Ship your Watch

We’ll email you a pre-paid insured UPS label and detailed instructions. Drop off your watch at a UPS Store and we’ll take care of everything else.

 

STEP 3

Certify

After your watch arrives, we will authenticate and certify. This typically takes 1 business day.

 

STEP 4

Receive Payment

Once we have processed your watch, payment is made either by bank wire, check, or store credit

 

Sell / Trade FAQ


Get An Offer

 

How do I sell my watch to you?

First thing to do is fill out our quote form to get started. From there, you will receive an email that will give you the next steps.

How do I contact Watch Chest with questions about selling my watch?

The best way to get in contact with questions about selling your watch to Watch Chest is by emailing us at [email protected] or giving us a call at 417-319-4044.

How much is my watch worth and how do you determine your valuations?

We base our offers on several factors. First, the current pre-owned watch market relying on supply and demand. We find this information based on all the details of your watch (brand, model, condition, accessories, etc). Second, do we have your watch model in stock and at what quantities? If we have none in stock, we might offer higher than if we have several in stock. If you would like to get a quote for your watch, please fill out our online quote form.

How long does it take to get a quote on my watch?

In a majority of cases, you will receive a quote the same day. However, it may take longer. We generally say that it will take up to 3 business days.

Does Watch Chest accept watches from outside of the United States?

No. Currently, we do not purchase watches from individuals outside of the United States.

Is there a limit on the number of watches I can sell with Watch Chest?

No, there is no limit.

What watch brands do you accept?

We accept all luxury watches brands valued over $2,000.

What happens if I accept Watch Chest's offer?

We will send you a prepaid UPS shipping label, detailed shipping instructions, and a Customer Agreement to ship your watch to us.

Will my offer ever change?

While a vast majority of offers do not change, we may revise our offer due to finding something unexpected once we physically inspect your watch. Such as the watch is found to be a replica, or the condition is worse than expected.

When does my offer expire?

We deliver our offers via email, and they are valid for seven (7) days.

What happens if I don’t like your offer?

If you don’t like the offer we made you, simply notify our team and we’ll close your case. If you refuse a revised offer after Watch Chest has received your watch, we will ship your watch back to you fully insured signature required.


Ship Your Watch

 

How do I send my watch to you once I accept Watch Chest's offer?

When you accept our offer, we’ll email you a fully-insured, prepaid, UPS shipping label, along with detailed instructions on how to safely package your watch.

Does Watch Chest provide me with shipping instructions?

Yes. Once you accept Watch Chest's offer, we will send you detailed instructions on how to safely package and ship your watch. It is important that you pack your watch a certain way to be fully covered under insurance. Below is an abridged version of instructions that will be sent to you:
It is important that you pack your watch a certain way to be fully covered under insurance. This will require using two cardboard boxes.

  • Grab two sturdy boxes, one smaller that will fit inside the larger. You must double box your watch(es). This will ensure your watch remains safe while in transit.
  • Pack your watch and any boxes or accessories it came with into the smaller box and seal the box. This CANNOT be the original box the watch came in.
  • Tape the pre-addressed label to the larger, outermost box. Do not put anything on the box that would indicate that there is a watch or high-value item inside.
  • Use clear packing tape to tape the box shut.

Do I have to pay for shipping?

No. Watch Chest sends you a prepaid UPS shipping label.

Is my watch insured during transit?

Yes. However, you must receive a drop off receipt from UPS to prove they successfully acquired the package.

Is there any paperwork required by Watch Chest to ship my watch?

Yes. Along with shipping instructions, Watch Chest will send a Customer Agreement document that lays out the details of the transaction, Terms & Conditions, & certifies you are the legal owner of the watch. This document must be sent with your watch in order for the sale or trade to proceed.

How do I get my watch to UPS?

High value watches are best hand delivered to and receiving a drop off receipt from official UPS Store personnel. Insurance only starts once the package is scanned into UPS's system and the drop off receipt is your proof. If you are not able to receive a UPS drop off receipt, do not drop off your watch. Find your nearest UPS Store location here: locations.theupsstore.com


Certify

 

What happens once I have sent in my watch?

Once you ship your watch to us and it arrives in our shop, we begin the inspection process which includes authentication and certification. This process typically takes 1-3 business days.

While it rarely occurs, we might revise our offer if your watch is not as expected. However, most of the time we find everything in order and reach out to confirm your payment details. If you decide not to move forward, we will ship your watch back to you at no cost. However, if the watch is determined to be a replica, we will inform you of the cost to return it back to you and you will need to pay for the shipping.

Will you notify me when my watch arrives at Watch Chest?

Yes. We’ll send you an email notifying you that your watch has arrived and has begun processing.

Is my watch insured at Watch Chest?

Yes. Every watch in Watch Chest's possession is covered by our insurance policy.

When do I have to pay for return shipping?

If the watch is determined to be a replica, we will inform you of the cost to return it back to you and you will need to pay for the shipping.

Who will be certifying my watch?

Watch Chest is primarily a watchmaking workshop staffed with technicians and watchmakers specializing in luxury watch brands. These professionals will be inspecting your watch with the utmost care.


Receive Payment

 

How do I get paid?

When certification is complete, we will reach out to you to confirm payment details. You can choose to receive a bank wire, check, or store credit.

How long does it take for me to get paid after certification?

If you choose cash payment, a bank wire is the quickest payment option and can take up to 3 days to process. Know that your bank may charge you a fee to accept a bank wire from Watch Chest. Checks are sent by regular USPS postal delivery service.

How does the trade process work?

The trade process is straightforward and simple. Instead of receiving a cash payment, you can choose to apply your credit to any watch you like. This can include any watch in Watch Chest’s inventory, or you can use our “Request A Watch” service where we can acquire any watch for you.

When will I receive my store credit?

After your watch has been certified, you will have access to your store credit.

How long does the trade process typically take?

The trade process can be completed from start to finish in as little as 3 business days. This timing can vary due to a multitude of reasons, such as how fast you send your watch to us or if we need to do more research on your watch, but the process in general is very quick.

Can you place a watch on hold for me?

Yes. Once you get the Customer Agreement, we can hold any watch for you. Most of the time clients know exactly what watch they want, and we will process an admin order on their behalf to reserve their new watch.

Do you perform “even trades” on watches?

Yes. If we determine the value of your watch is the same price as one of Watch Chest’s watch, no cash must exchange hands.

Can I cash out any remaining balance left over from my purchase?

Yes. If you choose a watch in lower value than your trade watch, we will write you a check and include it in the delivery of your new watch.

Can I convert the trade offer back to cash?

Yes. If you change your mind and no longer want to use your trade credit for a watch, we will send you a cash payment by either bank wire or check.

Recently Viewed
No recently views items
Clear All
Copyright © 2002-present Watch Chest, LLC. All rights reserved. Watch Chest is not affiliated with Rolex S.A., Rolex USA, or any of its subsidiaries. Watch Chest is an independent watch atelier and is not sponsored by, associated with and/or affiliated with Rolex, S.A. Watch Chest provides its own warranties on the watches it sells. Rolex Datejust, Rolex Day Date President, Submariner, Presidential, Explorer, Sea-Dweller, Super President, GMT-Master, GMT, YachtMaster, Prince, Milgauss, MasterPiece, Air King, Cosmograph Daytona, and PearlMaster are all registered trademarks of the Rolex Corporation ( Rolex USA, Rolex S.A.)