Watch Chest is an online-only store. We offer personal consultation and exceptional customer service through phone and email, highly praised for our speedy communication and quick turn-around. Our company’s mission is to exceed expectations in quality; where there is virtually no distinction between choosing a pre-owned luxury watch versus buying brand-new. Unlike the traditional showroom, Watch Chest is built for the 21st century and provides what has become the standard benefits of the independent watch market: a 3-year warranty, zero sales tax, free overnight shipping to our U.S. clients, and the no-questions-asked 100% money-back guarantee.
In the event a malfunction occurs within the first 90 days of purchase, Watch Chest will cover any insured shipping for required service. After the first 90 days, all shipping will be the owner’s responsibility; however, Watch Chest is happy to provide a seamless service of printable insured shipping labels at a discounted price.
Watch Chest warrants the dependable functioning of a luxury watch for a period of three (3) years from the date of purchase. This warranty does not cover loss, tampering, mistreatment, or modification through the addition or substitution of parts or accessories not supplied at the sale. In the event of malfunction arising within the three-year warranty period, Watch Chest will cause the defect to be remedied at no cost to the consumer, once the consumer delivers the watch to us.
Based in Missouri, Watch Chest does not charge sales tax to any purchase made from clients who reside within the other 49 U.S. states, territories, or foreign countries throughout the world. Selecting Watch Chest as your luxury watch dealer will provide you with the opportunity to save hundreds — and even thousands — of dollars on every transaction.
After several years of experience, Watch Chest has found what we believe to be the safest, most reliable way to ship such a high-value item. Extra care is taken as we box your watch in inconspicuous multi-layer packaging and ship overnight to minimize the amount of time between leaving our hands to when it arrives at your door — fully-insured every step of the way. We believe this attention to detail should be expected. And that it should be free.
Watch Chest provides a 100% money-back refund guarantee within the first 7 days of purchase. A return shipping charge may apply.
This article may be returned within 7 days from the date of receipt if this item is not as described. Terms and conditions apply. Watch Chest must be notified in writing with reason of return within the 7 days of receipt by email (firstname.lastname@example.org), fax (Fax 417.239.0170) or mail (1440 State Hwy 248 Suite Q-172, Branson, MO 65616). The article must be returned in the same condition received, with all original books, original boxes, accessories, etc. All items with this article must be returned intact and undamaged.
New or never-worn watches must be returned unworn, with all original factory seals, tags, etc. intact. An 18% restocking fee applies to new and never-worn watches. Missing original items, modifications, alterations, damage, sizing and "wear and tear" voids return and/or refund. Worn, damaged, sized, modified or otherwise used items cannot be returned for a full refund. Any cost associated with the return will be deducted from the refund. This includes repairs, service, and replacement of parts associated with the article's return. Custom or special order items do not qualify for this guarantee and cannot be returned for a refund.