2025 Rolex Datejust 36 126234, Steel & Gold, Bright Black Dial, Jubilee Bracelet, Box & Papers

Watch Chest Money-Back Guarantee

We offer a refund guarantee for any reason within the first 7 business days of delivery. To minimize returns we recommend fully understanding the case size (26mm, 31mm, 36mm, 40mm, etc.) of the item you’re purchasing. If you have strong doubts about the size, we suggest trying on a watch of the size you’re considering before making a purchase. Returns and/or refunds are void if the following conditions are not met:

• The security tag that is attached to the item when it is delivered to you is removed.
• Accessories are damaged or missing.
• Modifications, alterations, or damage has occurred.
• Signs of use, wear, and tear are present.
• Return packing instructions were not followed and the item was damaged during return shipping.

If a return is accepted, the following policies apply:

• Return Shipping Fee: A return shipping fee applies to all returns. This is usually ~$100 and depends on your location.
• Credit Card Fee: If paid by credit card, a 3.5% fee will be deducted. This is kept by the credit card companies and not by Watch Chest. To avoid this, we recommend payment by bank wire where there are no additional fees deducted.
• Restocking Fee: An 18% restocking fee applies to new/unworn watches.
• Custom/Special Orders: Custom or special-order items cannot be returned for a refund.
• Refund Deductions: All return fees will be deducted from the refund.

Learn more about our return and exchange policy