ORDERING PROCESS

 Are you an international client?

 

Light Bulb Choosing Your Watch

Choosing Your Watch

 

As you glance around the site, you will see that Rolex are organized by model. If you click on a particular model from the home page menu you will then be able to glance through everything available. If you have a clearer picture of what color dial or price range you are looking for, you can use the menu on the left to refine your search.

If you have just begun your search for the perfect timepiece and aren’t sure of any specifics, you can click on "Rolex Watches", "Men", or "Womens" from the homepage. This will direct you to a gallery of every model available at Watch Chest. You can use the menu on the left to refine your search based on size, metal, price range, and other details that will point you towards your ideal selection.

 

Need personal consultation? Please email us or call (417) 319-4044 during our working hours, 8AM-6PM US Central.

 


 

Payment Options

Payment Options

Transactions conducted through Watch Chest are safe and easy. We are happy to say that our clients are not subject to sales tax. This will save you hundreds — if not thousands — of dollars on your purchase.

 

Bank Transfer

A bank transfer transaction consists of a short visit, call, or logging into to your bank website. Watch Chest does not charge a fee for this payment method. You can choose bank wire transaction as your method of payment at checkout and after checkout you will be sent an email with short instructions and all the information needed to seamlessly initiate a bank transfer. If you decide to return your purchase, there are no payment return fees with this payment method.

If you select the bank transfer payment option, we are able to ship to any address in the world as per your request.

 

Credit Card

Watch Chest accepts credit card payments as well as Apple Pay. We can accept your credit card number over the phone or simply choose the Credit Card option in the checkout of our website.

There are two prices on our product pages. The lowest price is our Bank Transfer/Cash/Check/Crypto price. The other increased price is if you choose to pay by credit card. Please note that credit card companies charge Watch Chest ~3.5% to run credit cards. We pass this cost to the customer in the form of a credit card processing fees. Please also note that if you decide to return your purchase, this credit card fee will not be refunded, as it is not refunded from the credit card companies to Watch Chest as well.

Due to the higher risk of fraud with credit cards, we use fraud screening technology to approve credit card orders. To decrease the chances your order is disapproved, please ship your order to your billing address if possible.

Are you an international client? We do not accept credit card payment from international clients.

 

Bitcoin & Cryptocurrencies

Watch Chest currently accepts Bitcoin, Bitcoin Cash, DAI, Ethereum, Litecoin, and USD Coin. Due to the security and cost-efficient nature of cryptocurrencies, Watch Chest does not charge a fee for this payment method. You are able to choose cryptocurrency as your method of payment at checkout and after checkout you will be sent an email with short instructions and all the information needed to seamlessly initiate a crypto payment. If you decide to return your purchase, there are no payment return fees with this payment method.

If you select the cryptocurrency option, we are able to ship to any address in the world as per your request.

 

 

Cash or Check

Watch Chest accepts cash or check and treats these payment methods similar to a bank transfer however, there are some differences. Because we are online only, you must send your check or cash through the mail. If you are paying by cash, you will be required to purchase an insured shipping label from Watch Chest for the amount of cash you are sending. If you are paying by check, we will provide you with our mailing address to send the check. Once your check is deposited, please wait several days for your check to clear. Watch Chest does not charge a fee for these payment methods. Furthermore, if you decide to return your purchase, there are no payment return fees with these payment methods.

If you select the cash or check payment method, we are able to ship to any address in the world as per your request.

 


 

Wrist Size

Wrist Size & Extra Links

All watches show the number of links they have in the product photos. This fits the average size wrist (7 1/4" - 7 1/2" for men and 6 1/4" - 6 1/2" for women). Additional links can be purchased if needed.

To have your watch fit perfectly right when you receive it, let Watch Chest know your wrist size before shipment of your order. If you are purchasing the watch as a gift and cannot provide a wrist size, please provide us with the recipient's height and weight. We will be able to accurately size the watch based on your description. A quick video on how to measure your wrist size can be found below:



 


Schedule Delivery

Schedule Delivery Date

Each watch is extensively tested and monitored before being delivered. This process takes several days to ensure maximum performance and accuracy so you receive the highest quality timepiece. Orders are usually delivered in about 4 working days after payment is made. However, when you checkout via the website or by phone, you will be able to select the best date we can deliver your order. If you need your order delivered faster than what's available or a Saturday delivery, please contact us before you order. Please note, you can change your delivery date after your order.

 

 


Returns & Exchanges

Returns & Exchanges

Watch Chest prefers exchanges and only charges a exchange shipping fee to exchange your watch. Please contact Watch Chest and we will be happy to help exchange your purchase.

Watch Chest provides a refund guarantee for any reason within the first 7 days of delivery with the security tag still attached to the article being returned. A return shipping fee applies to all returns. A 3.5% merchant fee will be deducted from all returns on purchases paid for by credit card. The article must be returned in the same condition received, with all accessories accompanying the article. This can include books, box, etc. All accessories with the article must be returned intact and undamaged. Custom or special-order items do not qualify for this guarantee and cannot be returned for a refund. New/Never-worn watches must also be returned with all original factory seals, tags, etc. intact. An 18% restocking fee applies to new/never-worn watches.
Removal of security tag, missing accessories, modifications, alterations, damage, sizing not performed by Watch Chest, and "wear and tear" voids returns and/or refund. If Watch Chest accepts a voided return, any costs associated with the return will be deducted from the refund. This includes shipping costs, repairs, service, and replacement of parts associated with the article's return.


Ordering

Order Confirmation

After you complete your purchase online or by phone, you will receive a confirmation email to the email address you provided. Please take a moment to confirm that your shipping address and phone number are correct. A Watch Chest team member will be in touch throughout the whole process to make sure your order goes as smoothly as possible

 


How We Ship

How We Ship

Watch Chest is happy to provide complimentary fully insured UPS Priority Overnight to all U.S. customers in inconspicuous multi-layer packaging for maximum security. These U.S. deliveries usually arrive between 9AM and 12PM (depending on if you live in a remote location), and require an adult signature for delivery. Tracking information will be provided once your order ships and we'll be in close contact before, during, and after your delivery. If you prefer to receive your delivery by Fedex or USPS, please contact us before your order.

 


 

Enjoy Your Watch!

Receive Your Watch

Enjoy unboxing your timepiece!

 

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